Last Updated: June 2026

NeuroLabs Research Company, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Account credentials
  • Payment-related information
  • Customer support communications
  • Any information submitted through forms on our website

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of access
  • Website interaction data

Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing performance
  • Enhance user experience

You may manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases
  • Verify transactions
  • Improve website functionality
  • Personalize user experiences
  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Send promotional communications where permitted by law

3. Payment Information

Payments may be processed through third-party payment providers.

NeuroLabs Research does not store full payment card information on its servers unless explicitly required and permitted by applicable law. Payment information is handled according to the security practices and privacy policies of the payment processor.

4. Sharing of Information

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Customer support platforms
  • Legal and regulatory authorities when required by law

We do not sell personal information to third parties.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill business purposes
  • Complete transactions
  • Maintain records
  • Resolve disputes
  • Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Access to personal data
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Objection to certain processing activities
  • Data portability
  • Withdrawal of consent where applicable

To exercise available rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to marketing communications, we may send newsletters, product updates, promotional offers, and other related information.

You may opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting our support team directly

Transactional communications related to purchases or account management may still be sent when necessary.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party sites they visit.

10. Children's Privacy

Our website and services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a minor, we will take reasonable steps to remove the information.

11. International Data Transfers

Depending on your location, your information may be transferred to and processed in countries outside your country of residence.

By using our services, you acknowledge and consent to such transfers where permitted by applicable law.

12. Legal Compliance

We may disclose information when required to:

  • Comply with applicable laws and regulations
  • Respond to lawful requests from authorities
  • Protect our rights and property
  • Prevent fraud or security threats
  • Enforce our policies and agreements

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact us:

NeuroLabs Research
Email: privacy@neurolabsresearch.site

Support Email: support@neurolabsresearch.site

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable laws.

Effective Date

This Privacy Policy is effective as of the date listed at the top of this page and applies to all visitors, customers, and users of NeuroLabs Research services.